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Students who have stopped out of a college education are four times more likely to re-enroll when connected with a success coach who guides them through registration, academic performance and career placement, according to a new report from InsideTrack, a nonprofit devoted to improving student incomes.
Released Wednesday, the report, which analyzed data from the organization’s 51 higher ed partners, found that institutions that deployed one-on-one success coaches were able to contact more than 6,800 former students and ultimately help 1,850—7 percent—reenroll. That’s four times higher than the national re-enrollment rate of about 1.75 percent calculated by the National Student Clearinghouse.
The institutions studied include 16 community and technical colleges, four of which are Hispanic Serving Institutions (HSIs); 14 public universities, including 11 Historically Black Colleges and Universities and 3 HSIs; and 21 private HBCUs.
Based on the findings, InsideTrack concludes that implementing re-enrollment coaches is a “remarkably” cost-effective way to build enrollment, estimating that participating colleges collectively can retain up to $30 million in tuition revenue per year.
“We’re proving that institutions can make a meaningful dent for the 40 million Americans with some college and no degree with the right resources, expertise and an institution-wide commitment,” Ruth Bauer White, president of InsideTrack, said in a press release. “This is about creating pathways to possibility for Americans who are currently locked out of economic opportunity.”
